Tenant FAQs

Properties are rented on a first-come, first-served basis, and at Stanley Realty, we believe in being straightforward about how that works. A completed application and required fees are what secure your place in line. We recommend moving quickly and coming prepared so you do not lose out on a property you want.

Move-in costs vary depending on the property. In most cases, tenants are required to pay the first month's rent and a security deposit before receiving keys. Some properties may also require last month's rent upfront. We will always be transparent about exactly what is due so there are no surprises on move-in day.

All applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older. This is a standard requirement across all properties we manage in the Virginia Beach market.

Yes, security deposits are generally refundable. At Stanley Realty, we handle this process with the same transparency we apply to everything else. Provided there is no damage beyond normal wear and tear and all lease terms are fulfilled, your deposit will be returned. Deductions may apply for unpaid rent, damages, or cleaning fees that go beyond standard use.

A cosigner may be required when an applicant does not meet the income, credit, or rental history qualifications on their own. Cosigners must meet our financial standards and sign a guarantor agreement. We review every application with care and communicate clearly about what is needed to move forward.

Applications can be submitted online or in person. You will need a completed application, an application fee, and supporting documentation such as proof of income and a valid form of identification. Our team is here to walk you through the process so nothing gets missed.

Rent can typically be paid online through a tenant portal, by automatic bank transfer, or by check or money order depending on the property. We prioritize making the payment process as straightforward as possible so staying current on rent is never a hassle.

Before bringing a pet home, review your lease agreement and reach out to our team directly. Some properties allow pets with an additional pet deposit or monthly pet rent, while others have restrictions in place. We will give you a clear and honest answer so you can plan accordingly.

Lease agreements hold all tenants responsible for the full lease term, so this type of situation requires a thoughtful approach. If your roommate wants to remain in the unit, they may need to qualify independently or bring in a replacement tenant who meets our approval requirements. Contact our team as early as possible so we can work through the right path forward together.

Most leases require written notice before you vacate, and the required notice period will be outlined in your lease agreement. We ask that you submit your intent to vacate in writing before that deadline. Getting ahead of this keeps the process clean for everyone involved and protects you from any unnecessary charges.

Stanley Realty handles routine maintenance and repairs as part of our commitment to protecting every property we manage. Tenants may be held responsible for damages that result from negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels so our team can respond with the urgency and precision every property deserves.